Frequently Asked Questions

We use a patented cleaning process that is approved by all major carpet manufacturers and the (IICRC) Institute of Inspection, Cleaning, and Restoration Certification, that uses less water than conventional steam cleaning, along with our residue-free cleaning solutions that result in a deeper clean, faster dry times, and carpets that stay cleaner longer.

Yes, our cleaning products are specifically chosen for their safety and effectiveness in households with children and pets. We prioritize using eco-friendly and non-toxic solutions that are gentle on your carpets yet tough on stains, ensuring a clean and healthy environment for your family and pets.

Our cleaning methods adhere to industry standards and are designed to maintain the quality of your carpets while complying with most warranty specifications

We typically handle moving small furniture items to ensure thorough cleaning of the carpeted area. However, we recommend preparing the space by removing any fragile or valuable items beforehand. Larger furniture, such as beds or heavy tables will need to be moved prior to our arrival. Our team will discuss any necessary preparations with you during the scheduling process to ensure a smooth and efficient cleaning experience

Yes, our professional cleaning methods are effective in eliminating various odors trapped within carpet fibers. We use specialized products and techniques designed to target and neutralize odors, leaving your carpets fresh and revitalized. Whether it’s pet odors, food spills, or other sources of unpleasant smells, our cleaning process is tailored to help eliminate them, enhancing the overall freshness of your carpets.